This Return and Refund Policy explains when items may be returned, exchanged, or refunded. Because Slick Apparel 702 sells apparel, accessories, Greek apparel, and custom-branded products, eligibility may depend on the type of item purchased.
1. General Return Eligibility
Eligible items may be returned or exchanged only if they are unused, unworn, unwashed, undamaged, and in the same condition received. Items must include original tags, packaging, or proof of purchase when applicable.
Customers should contact Slick Apparel 702 before returning any item. Items returned without approval may not be accepted.
2. Return Window
Customers must contact Slick Apparel 702 within 7 days of receiving the order to request a return or exchange.
Approved returns should be shipped or delivered back within the timeframe provided in the return approval instructions.
3. Non-Returnable Items
The following items are generally final sale and may not be eligible for return or refund unless there is a confirmed defect or error caused by Slick Apparel 702:
- Custom apparel or personalized products
- Made-to-order items
- Limited-release items
- Sale or clearance items marked final sale
- Items that have been worn, washed, altered, damaged, or used
- Items returned without approval or proof of purchase
4. Custom Orders
Custom orders are produced based on customer-provided information and approved designs. Customers are responsible for reviewing spelling, names, sizes, colors, logos, artwork, and design details before production begins.
Once production has started, custom orders cannot typically be changed, canceled, returned, or refunded unless Slick Apparel 702 made an error or the product has a confirmed defect.
5. Exchanges
Exchanges may be available for eligible items depending on inventory and product condition. If the requested replacement item is not available, Slick Apparel 702 may offer store credit, a refund, or another solution at our discretion.
6. Refunds
Approved refunds will generally be issued to the original payment method when possible. Processing times may vary depending on the payment provider or financial institution.
Shipping charges are generally non-refundable unless the return is due to an error caused by Slick Apparel 702.
7. Defective or Incorrect Items
If you receive a defective item or an incorrect item, please contact us as soon as possible with your order information and clear photos of the issue. We will review the concern and determine whether a replacement, repair, exchange, refund, or store credit is appropriate.
8. Customer Responsibility for Return Shipping
Unless the return is due to our confirmed error or a defective item, the customer may be responsible for return shipping costs. We recommend using a trackable shipping method for returns.
9. Pop-Up Event Purchases
Purchases made at pop-up events may be final sale unless otherwise stated at the event. Exchanges may be considered on a case-by-case basis if the item is unused, unworn, and in original condition.
10. Contact Information
For questions about returns, exchanges, or refunds, please contact us at:
Slick Apparel 702 Email:[email protected] Location: Las Vegas, Nevada
